At Max Pets, your pet is our priority. Every aspect of our services is carefully customized to address your pet's specific needs and preferences, ensuring their travel experience is as comfortable and enjoyable as possible.
We understand the importance of reliable and accessible support. Our customer service team offers close and humane treatment, always being available to answer any questions and provide the assistance you need throughout your pet's travel process.
Committed to excellence, we guarantee the safety and well-being of your pet in all our services. We implement rigorous safety and well-being protocols that meet the highest international standards, ensuring that each trip is safe and comfortable for your pet.
With years of experience in the industry, Max Pets offers unparalleled expertise in international pet transportation logistics. We manage all the necessary documentation, comply with all local and international regulations, and coordinate every detail of the trip. Our deep understanding of global logistics allows us to take the stress out of traveling with your pet, making every trip a hassle-free experience.
In 2014, Max came into my life, fulfilling my dream of owning a German Shepherd. However, the first four years did not go as planned. I faced pain, rejection, and embarrassment due to Max’s lack of training, which led to numerous complications.
Determined to change our circumstances, in 2018, as Max and I moved to university, I made a firm decision to train him. It was time to transform our lives and achieve everything I had dreamed of with him. Through hard work and dedication, Max became a Certified Service Animal, accompanying me on trips by plane, train, and bus, among others.
Max’s story inspired me to continue expanding our family. Thus came Milan, rescued and welcomed as another canine son and the new little brother to Max. Together, we have built a life full of adventures and ongoing learning.
Personalized guide
Advice
Liaison with airlines
Personalized guide
Advice
Liaison with airlines
Service Animal Certification
Travel in cabin without weight limit
Personalized guide
Advice
Liaison with airlines
Service Animal Certification
Travel in cabin without weight limit
At Max Pets we are here to make traveling with your pet a calm and stress-free experience. Whether you’re looking for guidance on safe pet transportation, need personalized advice tailored to your specific needs, or need help coordinating with airlines, we’ve got you covered.
At Max Pets we are here to make traveling with your pet a calm and stress-free experience. Whether you’re looking for guidance on safe pet transportation, need personalized advice tailored to your specific needs, or need help coordinating with airlines, we’ve got you covered.
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I’ve been with my dog for 4 years and even though my veterinarian was less than a mile away, Monica Sanchez was still my number 1 go to. Her tender warm love that she shares with her companions taught me to do the same with mine. She helped in controlling my dog's anxiety, and not just at a surface level, but rather to its roots. After I moved to Saudi Arabia I've had trouble allowing my dog to adjust, and Monica has helped with all the tools and mental stimulation that was necessary to further promote his comfort. Not only is she educated, but she lived a lifetime with companions in her family and while she was abroad. Take care of your little ones, she always told me. I feel grateful to have such a figure in my life.
Thank you @maxpetsrd for your logistics management, for your personalized treatment and for your always attentive response to any concerns. They united a family! We are more than grateful. Thank you!!
Thank you Monica for the ideal help to be able to travel with my dog son, it was very easy without any problem and the assistance you gave us at all times, even though the flight was late at night you were always aware of everything, thank you very much!
The experience we had with Max Pets was more than satisfactory, impressive attention, our pet traveled with us and every detail of the procedures such as service dog certification, each flight reservation and the guidance in each travel process were personally attended to by Ms. Monica Sanchez.
Thanks to Monica my traveling experience was great! All my doubts were resolved instantly with her. During the entire process he was always very attentive to me, even when I arrived in Madrid from the Dominican Republic which is a very tedious process. If it hadn't been for her, I would be lost with the process. I also found out about the vaccine my dog needed once here. I am very grateful that I was able to bring my dog for her.
Since we got on the plane, he went to bed. Thanks for all the help, I'm very happy!
My experience with Max Pets was better than I expected. Traveling with Kenzo was an easy and personalized experience. Monica was always available for any questions or concerns. I am happy and pleased with the service provided.
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